Terms and Conditions

Payment

Conbillet.dk accepts PayPal, VISA-Dankort, VISA, VISA Electron, MasterCard, Discover and American Express.

Payments are processed via PayPal. A PayPal account is not required for payment.

Your ticket is not guaranteed until the payment have been automatically verified.

All amounts on the website is in DKK. Danske kroner and includes VAT.

Conbillet.dk uses an approved payment gateway, and all communication is encrypted by SSL (Secure Socket Layer) protocol. Hence, your information is secured.

Delivery

After payment your seat is immediately reserved and your ticket available through your logon.

Warranty conditions

Conbillet.dk cannot be held responsible for the event, but only delivers the ticket and handles reservations at events. If an event is cancelled, the organization will issue a refund of the ticket according to the procedure described in the terms and conditions for the particular event.

Refund

If you want to cancel a purchase, please get in touch with the organization unit of the event for which you want to cancel your purchase. The contact details can be found at the information page for the event.

Cancellation

Purchases are instant and are processed automatically. The particular event may have a cancellation policy, and a cancellation fee may be subtracted from the amount returned, should you arrange for a cancellation with the organizational unit of the event. For more information, please consult the organizational unit of the event. Contact details can be found at the information page for the event.

Disputes

If you have a complaint regarding the service provided by Conbillet.dk please direct it to:

Konkurrence- og Forbrugerstyrelsens Center for Klageløsning
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you live in another EU-country than Denmark, you can process your complaint on the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/.
When using this option, please provide our mail address [email protected]